What's your response time for Port Angeles emergencies?+
For active leaks or storm damage, we prioritize Port Angeles calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Port Angeles.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active WA contractor license and full insurance coverage, and we'll provide proof of both on request β most Port Angeles customers ask, and we expect that.
What emergency roofing services are available in Port Angeles?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away β we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
Yes β we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Port Angeles customers say this cuts weeks off their claim process.
How many days will a reroof take at my Port Angeles home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
Our Port Angeles crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems β we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Do you offer a warranty on your roofing work?+
Yes β we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Port Angeles with a written report and photos β useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Port Angeles or do you cover nearby towns?+
Beyond Port Angeles, our crews regularly service the surrounding Port Angeles, WA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
